1) Eligibility and Account Responsibility
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You must be able to form a legally binding contract in your jurisdiction to use the Site and purchase products.
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If you create an account, you are responsible for keeping your login credentials confidential and for all activity under your account.
2) Products, Descriptions, and Availability
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We try to display product information accurately (including descriptions, images, and pricing). However, we do not guarantee that all content is error-free.
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Products may be limited in quantity and availability and may be discontinued at any time without notice.
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Colors and appearance may vary depending on your screen/device.
3) Pricing, Taxes, and Charges
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Prices are shown on the Site and may change at any time.
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Taxes, duties, customs fees, or import charges (if applicable) may be added based on your location and are your responsibility unless otherwise stated at checkout.
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If a pricing error occurs, we may cancel or refuse orders placed at the incorrect price, even if the order has been confirmed.
4) Orders, Acceptance, and Payment
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When you place an order, you are making an offer to buy. We may accept, reject, or cancel your order for reasons such as inventory issues, suspected fraud, or payment problems.
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Payment is processed through third-party payment providers. You agree to provide current, complete, and accurate payment information.
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Your order is not final until we confirm acceptance and payment is authorized.
5) Shipping and Delivery
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Shipping timeframes shown on the Site are estimates and not guarantees.
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Risk of loss and title typically pass to you upon delivery to the carrier or upon delivery to your address (depending on local law and the shipping terms presented at checkout).
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We are not responsible for delays caused by carriers, customs, incorrect addresses, or events beyond our reasonable control.
6) Returns, Refunds, and Exchanges
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Returns, refunds, and exchanges are governed by our Refund Policy (and any related policies) posted on the Site.
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If there is a conflict between these Terms and the Refund Policy, the Refund Policy will apply to returns and refunds.
7) Promotions and Discount Codes
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Promo codes and offers may have separate terms (eligibility, expiration, product exclusions, limits).
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We may modify or cancel promotions at any time where permitted by law.
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Unless stated otherwise, codes cannot be combined.
8) User Content (Reviews, Comments, Submissions)
If you submit reviews, comments, photos, or other content (“User Content”):
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You represent that you own or have rights to the content and that it does not violate laws or third-party rights.
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You grant Greenwood Studio a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and display your User Content for business purposes (e.g., marketing, product pages).
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We may remove User Content at our discretion.
9) Prohibited Uses
You agree not to:
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Use the Site for unlawful purposes or to violate any laws.
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Interfere with the Site’s security or attempt to access non-public areas.
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Introduce malware, viruses, or harmful code.
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Scrape, crawl, or use automated tools to access the Site without permission.
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Use the Site to infringe intellectual property rights or harass others.
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Abuse return/refund processes or engage in fraudulent activity.
10) Intellectual Property
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The Site and its content (text, images, graphics, logos, product designs, layout) are owned by or licensed to Greenwood Studio and are protected by intellectual property laws.
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You may not copy, reproduce, distribute, or create derivative works from the Site content without our written permission, except where allowed by law.
11) Third-Party Services and Links
The Site may include third-party services (e.g., payment processors, shipping tools, analytics) or links to third-party sites. We are not responsible for third-party content, policies, or practices.
12) Disclaimer of Warranties
To the maximum extent permitted by law:
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The Site and products/services are provided “as is” and “as available.”
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We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
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We do not guarantee the Site will be uninterrupted, secure, or error-free.
(Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.)
13) Limitation of Liability
To the maximum extent permitted by law:
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Greenwood Studio will not be liable for indirect, incidental, special, consequential, or punitive damages (including lost profits, lost data, or business interruption).
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Our total liability for any claim relating to the Site or your purchase will not exceed the amount you paid to us for the product(s) giving rise to the claim.
(Some jurisdictions do not allow certain limitations, so these may not apply to you.)
14) Indemnification
You agree to defend, indemnify, and hold harmless Greenwood Studio from any claims, liabilities, damages, losses, and expenses (including attorneys’ fees) arising from your misuse of the Site, violation of these Terms, or infringement of any rights.
15) Termination
We may suspend or terminate your access to the Site at any time if we reasonably believe you violated these Terms or used the Site unlawfully. Sections that should survive termination will continue to apply.
16) Governing Law and Disputes
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These Terms are governed by the laws applicable in the jurisdiction where Greenwood Studio operates, unless mandatory consumer laws in your location require otherwise.
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Any disputes will be handled in the courts with appropriate jurisdiction, unless otherwise required by law.
17) Changes to These Terms
We may update these Terms from time to time. The updated Terms will be posted on the Site with a new Effective Date. Your continued use of the Site means you accept the updated Terms.
18) Contact
Greenwood Studio
Email: help@greenwood.com